Weak brand awareness
Complicated register process (7 steps, require phone number, email, OTP code, check K+ website…)
Most people are currently confused between myK+ app & myK+NOW package.
STRATEGY & IDEA
- Launch New K+ App with new modern users interface (UI) and create better user experience (UX) by:
- Offer different packages with affordable price
Bring modern look & feel
- Implement new features based on user review
Simplify user registration flow with mobile number is unique key
- Reduce drop % due to current complicated registration process
- Increase awareness for New K+ App towards prospects:
+ YouTube: 6s to reach out mass audiences.
+ Facebook: R& F to optimize for reach and effective frequency.
- Attract big number of new users to download the app and buy a package:
+ Facebook: App Install to recruit iOS users to download app.
+ Google UAC: Recruit installation and optimize for in-app purchase.
Besides target to users' behavior and interest, we also leverage the 1st party data to optimize for in-app purchase since these are very potential objects to stimulate conversions.
Kplus App Market Share
Reach: 77% Entertainment & Sport Lovers
560K View on Facebook