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CITIBANK: PERFORMANCE MARKETING

BACKGROUND

Citibank invest a big budget on digital acquisition to drive sales for credit card issuance by always-on digital campaigns.

Agency is requested to deliver sufficient outcome using CPA model.

Develop and maintain performance-based digital advertising channels that highly-effective through optimizable capacity.

Also explore new and scalable ways to drive more high-quality Leads and increase Conversions

STRATEGY

  • Well-developed digital plan based on in-depth analysis of historical performance database (Leads, Conversions, Sales tracking, etc.)
  • Utilize digital media expertise to deploy campaigns via the most conversion-driven channels (Google, Facebook, Local Adnetwork, Affiliate Marketing, Aggregators)
  • Conduct campaign optimization by impactful playbook on daily/weekly/monthly basis,
  • Effectively coordinate between internal media team, partners and sales team to fulfill overall objectives under CPA model.

RESULTS

Citibank Performance Marketing Market Share

  • 87,000 Leads – 4,200 Cards have been archived.

  • 11% Increase in click-throughs with the combination of display and search ads.

  • 174% More Leads with better qualification and conversions.

  • 21% Lower cost per Lead with fixed CPA model.

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