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Please set limits on what you spend and only play with money you can afford to lose. The same security standard used by banks protects your money here. This means your credit card details, passwords, and personal information are encrypted end-to-end between your device and our servers.

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• You may also not receive an error message but just be asked to log in with your PIN.

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When the correct code is supplied, you will be asked to answer your security questions before being allowed to reset your PIN. If you only have an email address registered on your account, it will present only this as an option. If you input the correct details, you will be asked how you would like to receive your reset link. Providing you put the correct email address you will receive an email from us with your username.

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You may also not receive an error message but just be asked to log in with your PIN. The message may look different depending on the type of app/ device you are using. No-one here has access to your PIN, but we can guide you through the process of setting a new PIN over live chat.